Rights & Obligations (Investor Charter)

Uday Shankar Chaudhari
ARN-108643 | AMFI Registered Mutual Fund Distributor
uday@uscfinserv.com
+91-9860701067
Corporate Office: A-22, First Floor, Vighneshwar Plaza, Opposite M.B. Tower, M.B. Estate, Virar West, Near Kalyanee Hospital - 401303

1. Investor Rights

• Fair Treatment: Receive services in a fair, transparent, and professional manner in line with SEBI and AMFI Codes.
• Information Access: Obtain complete and unaltered information on mutual fund products, including SAI, SID, KIM, addenda, performance data, and risks.
• Suitability & Disclosure: Expect recommendations based only on your risk profile and investment objectives.
• Execution Transparency: Receive timely confirmations of all executed transactions (purchase, redemption, SIP, STP, SWP).
• Complaint Resolution: Have your grievances addressed promptly through the defined escalation matrix.
• Confidentiality: Assurance that your personal and financial data will be handled strictly as per AMFI Data Sharing & SEBI Privacy Guidelines.
• Regulatory Protection: Access SEBI's SCORES platform for complaint escalation if unresolved within prescribed timelines.

2. Investor Obligations

• Provide accurate and updated KYC and personal information at all times.
• Disclose investment objectives, financial position, and risk tolerance honestly during risk profiling.
• Read all scheme-related documents carefully before investing.
• Review portfolio statements and transaction confirmations periodically.
• Promptly report discrepancies or grievances to the compliance desk.
• Avoid sharing confidential login credentials or personal data via unverified links.
• Keep contact details updated for seamless communication.

3. Grievance Redressal Mechanism

You may raise a complaint through any of the following channels:
uday@uscfinserv.com
+91-9860701067

Escalation Matrix

If not resolved within 21 days, you may escalate the complaint through SEBI's SCORES Portal: https://scores.gov.in

4. Compliance Commitment

• Adhering to SEBI Master Circular for Mutual Funds (May 2023) and AMFI Code of Conduct (Clause 8 - Investor Grievance Redressal).
• Maintaining a transparent Complaint Register & SCORES Tracker.
• Ensuring timely updates of regulatory changes to all clients.
• Preserving investor trust through integrity, transparency, and accountability in all dealings.

5. Disclaimer

This Investor Charter is issued in compliance with SEBI & AMFI guidelines for Mutual Fund Distributors. It is meant for compliance and awareness purposes only and does not constitute investment advice. All mutual fund investments are subject to market risks; investors should read scheme-related documents carefully before investing.